retail leadership

Retail Pago Móvil Refunds

Platform to return money to retail customers via Venezuela's pago móvil when cash was scarce.

Problem

During Venezuela's cash crisis, stores could not hand back physical change — customers needed a reliable way to receive refunds digitally.

Technical lead

Node.js, React, PostgreSQL, pago móvil integrations

Led design and delivery of a refund flow that paid customers through pago móvil, replacing cash returns and keeping store operations moving at scale.